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Terms & Conditions 

Reservation

A non-refundable deposit of $300/$600 per person is required to secure your reservation. Reservation will not be confirmed until your deposit is cleared with our company. To secure a reservation on a trip departing within 60/90 days, full payment is required at the time of booking.

Rewards Holiday reserves the right to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.

Final Payment

Final payment is due 60/90 days prior to departure.

To take advantage of our cash discount rate simply make the balance payment by checks and bank draft in the cash discount amount as indicated on your invoice to arrive in our company by payment due date.

If you wish to pay your balance by a credit card, please contact Rewards Holiday one week prior to the balance payment due date so we can send the credit card form or link to you. By paying the balance with a credit card you are not eligible for the cash discount rate.

Reservation is subject to cancellation if final payment is not received by due date; the deposit will be forfeited. Government taxes and fees are not part of the tour price and will be billed as a separate item on your invoice.

Cancellation by Customer

Notification of tour cancellation for any reason must be in writing. Verbal cancellation by phone is not acceptable. Any cancellation refunds will be calculated from the date the written cancellation is received in our offices.

Traveler(s) unable to complete the vacation for any reason acknowledge that any and all unused portion(s) of the vacation package is neither refundable nor exchangeable.

More than 60 days prior to departure; loss of deposit plus any administration fees

Between 59-40 days prior to departure; loss of deposit and 50% of total booking cost plus the cost of the air/hotel/train/cruise tickets.

Between 39-20 days prior to departure; loss of deposit and 75% of total booking cost plus the cost of the air/hotel/train/cruise tickets.

19 days or less prior to departure; 100% of total tour cost.

In addition to the above tour cancellation and change charges, the travelers will be wholly liable for any additional cancellation penalty fee or service charges such as airlines, hotels, cruises, trains and/or ground operators that have already been issued or service has been confirmed at the time of cancellation (regardless of number of days prior to departure).Rewards Holiday reserves the right to have the airline tickets issued by us or its authorized agent issue airline tickets immediately upon receipt of your tour payment.

In the event of your travel companion or roommate cancelling the trip, you will be responsible for the additional resultant single supplement charge.

Please note: For certain special promotion deals, all sales are final and the full payment are required at the time of booking made and the tour package is totally non-refundable and non-transferable.

Cancellation by Rewards Holiday

Rewards Holiday reserves the right to cancel or vary a tour prior to departure due to insufficient numbers. In such an event alternative guaranteed travel dates will be offered. Should these options not be acceptable, Rewards Holiday will refund the full price paid, less visa cost. If a tour is cancelled due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Rewards Holiday will refund all monies except visa cost and any cancellation fees levied by airlines and other third parties. Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent operators to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Rewards Holiday shall not be liable for any claim arising from such events.

Travel Insurance

We strongly recommend that you purchase travel insurance to protect yourself and your investment in case you have to cancel or interrupt your vacation.